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All products are shipped from our warehouse in Brisbane.
Everything on our site is shipped Australia Wide,
We take pride in packing our online orders to minimize any damage and ensure a clear address label is attached. Unfortunately we cannot accept responsibility for how parcels are handled once they leave our warehouse. If customers have provided the wrong address, and as a result the parcel is required to be dispatched again, be aware postage charges will apply.
We have checks in place to ensure you are sent the correct items. However, if by chance a mix up has occurred please contact us, we can organise to get the correct items to you. We will request you to send back the incorrectly shipped items, so if you hang on to the original shipping packaging, it will make it quicker and easier. Postage will be on us!
P.S
We send everything in plain packaging so your order remains discrete.