Shipping policy

WE SHIP ORDERS WITHIN 1-3 BUSINESS DAYS!

Please be aware, we will NOT ship your items to any Post Office Box. The address you provided must be a valid address.

All products are shipped from our warehouse in Brisbane.
SHIPPING METHODS

Australia Post Standard shipping is a flat fee of $10

Australia Post Express shipping is a flat fee of $20

Both services include tracking

Missing / Damaged Parcels

We take pride in packing our online orders to minimize any damage and ensure a clear address label is attached. Unfortunately we cannot accept responsibility for how parcels are handled once they leave our warehouse. If customers have provided the wrong address, and as a result the parcel is required to be dispatched again, be aware postage charges will apply.
Dangerous Goods

Products classified as Dangerous Goods must be sent by a courier registered as dangerous goods. Dangerous goods shipments incur a surcharge which is generally around $30/parcel. This charge will be applied once we receive your order and have been given permission by you.
Not what you ordered?

We have checks in place to ensure you are sent the correct items. However, if by chance a mix up has occurred please contact us, we can organise to get the correct items to you. We will request you to send back the incorrectly shipped items, so if you hang on to the original shipping packaging, it will make it quicker and easier. Postage will be on us!